Return Policy
Overview
We want you to be completely satisfied with your purchase. If you are not, our return policy makes it easy to return or exchange items.
Eligibility for Returns
- Items must be returned within 7 days of delivery.
- Products must be unused, in their original packaging, and in resalable condition.
- Certain items such as perishable goods, personalized products, and digital downloads are non-returnable.
Return Process
- Initiate a Return: Contact our customer support team with your order details.
- Approval: Once approved, you will receive a return authorization and instructions.
- Shipping: Pack the item securely and ship it back using the provided return label.
- Refund/Exchange: After inspection, refunds will be processed to your original payment method within 7–10 business days, or an exchange will be shipped.
Refunds
- Refunds are issued for the product cost only; shipping fees are non-refundable.
- If the item was defective or incorrect, we will cover return shipping costs.
Exchanges
- No Exchanges
Exceptions
- Clearance or final sale items cannot be returned or exchanged.
- Gift cards are non-refundable.
Contact Us
For any questions or to initiate a return, please reach out to our customer support team at support@example.com.